dazn5 Privacy Policy – How We Handle Your Data in Pakistan

dazn5 is an online gaming platform operated at dazn5.pro, designed specifically for players in Pakistan. The platform offers sports betting (including cricket and PSL), online slots, live casino, bingo and other gaming products, all operating in PKR with Pakistani payment methods as the primary deposit and withdrawal channels.

For the purposes of this Privacy Policy, "dazn5", "we", "us" and "our" refers to the platform and its operators. "You" and "your" refers to any registered player or visitor to the dazn5 website.

dazn5 collects personal data in the following categories:

We do not collect sensitive personal data such as biometric data, health information, or data about religious or political views. We do not collect data about people under the age of 18 — if we discover an account belongs to a minor, it is closed immediately.

The data dazn5 collects is used for the following purposes:

• Account Management: Creating and maintaining your player account, verifying your identity, and communicating important account updates.
• Payment Processing: Initiating and recording deposits in PKR, processing withdrawal requests to JazzCash, Easypaisa, Raast or Bank Transfer.
• Platform Operation: Running the games, sports betting markets, bingo rooms and other platform features, and ensuring they function correctly on your device.
• Fraud Prevention & Security: Detecting unusual account activity, identifying attempts to circumvent platform rules, and preventing money laundering or identity fraud.
• Age Verification: Confirming that all players are 18 years of age or older before allowing deposits or real-money play.
• Customer Support: Responding to your queries, resolving complaints, and maintaining records of support interactions for quality and consistency.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behaviours and applying voluntary or required limits where appropriate.
• Platform Improvement: Analysing aggregate usage data to understand how players use the platform and identify areas for improvement.
• Marketing Communications: Sending promotional offers and updates to players who have not opted out — you can unsubscribe at any time.

When you deposit or withdraw PKR via JazzCash, Easypaisa, Raast or Bank Transfer, the transaction is processed through the respective payment provider's infrastructure. dazn5 receives confirmation of payment success or failure — we do not receive or store your full JazzCash PIN, Easypaisa MPIN, bank account password, or full card number.

What dazn5 does store is a transaction reference, the amount in PKR, the timestamp, and a partial identifier for the payment method (such as the last four digits of a mobile wallet number) sufficient to match your account to the transaction and process withdrawals to the correct destination.

• All communication between your browser and dazn5 servers during a payment is protected by SSL/TLS encryption.
• Transaction records are retained for the period required by financial record-keeping obligations and then securely deleted.
• dazn5 does not initiate any charges or withdrawals from your payment method beyond those you have explicitly authorised through the platform.

dazn5 does not sell your personal data to third parties. We share data only where necessary to operate the platform, in the following limited circumstances:

• Payment Processors: JazzCash, Easypaisa, Raast and banking partners receive transaction data necessary to process your deposit or withdrawal. Their own privacy policies govern how they handle this data.
• Game Providers: Software providers whose games run within the dazn5 lobby (such as Pragmatic Play, Evolution and others) may receive your session token and game activity data in order to operate the game and record results. They do not receive your personal identity or payment data.
• Fraud Prevention Services: Third-party services that help identify fraudulent accounts, detect bot activity, or verify that a user is a real person may process technical data such as IP address and device fingerprint.
• Analytics Providers: Aggregate and anonymised usage data may be shared with analytics tools to understand platform performance. This does not include personally identifiable information.
• Legal Requirements: Where required by law or by a lawful authority, dazn5 may disclose personal data to comply with legal obligations.

All third parties who receive personal data from dazn5 are contractually required to protect it and use it only for the stated purpose.

dazn5 uses cookies and similar technologies to operate and improve the platform. Cookies are small files placed on your device when you visit the site. Here's what we use them for:

• Essential cookies are required for the platform to function. They cannot be disabled without breaking the site.
• Analytics cookies help us understand which parts of the platform are working well and which need improvement. Data is aggregated and does not identify you personally.
• Marketing cookies allow dazn5 to show you relevant promotions. You can opt out of marketing cookies through your browser settings or by contacting support.

Most mobile browsers allow you to control cookie settings. Blocking essential cookies will prevent the platform from working properly, including login and game access.

dazn5 retains your personal data for as long as your account is active, and for a defined period after account closure in order to comply with financial record-keeping obligations, resolve any outstanding disputes, and support fraud prevention investigations if needed.

• Account data is retained for the duration of your account and for up to five years after account closure.
• Transaction records are retained in line with applicable financial record-keeping requirements, typically five years.
• Support communications are retained for up to two years to maintain context for ongoing or future queries.
• Technical and session data such as IP logs is retained for shorter periods unless required for a specific security investigation.

dazn5 implements a range of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include:

• SSL/TLS encryption on all data transmitted between your device and dazn5 servers.
• Passwords stored in hashed form — dazn5 staff cannot see your password in plain text.
• Access controls limiting which staff members can access personal data, restricted to those with a legitimate operational need.
• Regular security reviews and monitoring for unusual access patterns or potential breaches.
• Two-factor authentication options available for your dazn5 account to prevent unauthorised login.

No online platform can guarantee absolute security. If you have reason to believe your dazn5 account has been compromised, change your password immediately and contact support. In the event of a data breach affecting your personal data, dazn5 will notify you as required.

As a dazn5 player, you have the following rights regarding your personal data. To exercise any of these, contact the support team via live chat or at the email address shown in Section 12.

dazn5 is strictly an adult platform for players aged 18 and over. We do not knowingly collect or process personal data from individuals under 18. Registration requires a declaration of age, and identity verification can be requested at any stage to confirm compliance.

If you believe a minor has registered on dazn5, contact us immediately at the address in Section 12. The account will be closed, the minor's data deleted, and any funds returned as appropriate.

dazn5 may update this Privacy Policy from time to time as the platform evolves or as legal requirements change. When we do, the updated version will be published on this page with a revised "Last Updated" date at the top.

For material changes — particularly those that affect how your data is used or your rights — registered players will be notified via their registered email address or through an in-platform notification when they next log in. Continuing to use dazn5 after the effective date of a policy change constitutes acceptance of the updated terms.

We recommend checking this page periodically if you want to stay current with how your data is managed.

If you have a question about this Privacy Policy, want to exercise any of your data rights, or need to report a concern about how your personal data has been handled, please contact the dazn5 team through one of the following channels: