dazn5 Terms and Conditions – Platform Rules & Player Agreement

These Terms and Conditions ("Terms") constitute a binding agreement between you (the "Player") and dazn5 ("the Platform", "we", "us"). By creating an account, making a deposit, or using any part of the dazn5 platform — whether accessed via browser on mobile or desktop — you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you should not create an account or use the platform. Your continued use of dazn5 after any update to these Terms constitutes acceptance of the revised version.

These Terms apply to all areas of the dazn5 platform including the game lobby, sports betting, deposits, withdrawals, bonuses, bingo rooms, and all other features. Additional terms specific to individual promotions will be displayed at the point of claiming and form part of this overall agreement.

To register and use dazn5, you must meet all of the following requirements:

• You are at least 18 years of age at the time of registration.
• You are registering voluntarily as an individual for personal entertainment purposes.
• You are not registering on behalf of another person or entity.
• You do not already hold an existing dazn5 account in your name.
• The information you provide during registration is accurate and truthful.
• You are acting as the legal owner of the payment method used to deposit funds.

When you register, you will be asked to provide a username, password, contact details, and a valid mobile number. dazn5 may request identity verification documents at any stage — this is standard practice for online gaming platforms and is used to protect against fraud and to verify age compliance.

Your dazn5 account is personal to you. You are responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone else. If you suspect your account has been accessed by someone else, contact dazn5 support immediately via live chat.

You are responsible for all activity that takes place under your account, regardless of whether it was carried out by you or someone else who accessed it with your credentials.

• Keep your contact details up to date in your account settings, particularly your mobile number and email address.
• Do not allow family members, friends or any third party to use your account.
• Log out of your account when using a shared or public device.
• Use a unique password for your dazn5 account that you do not use on other services.

If you need to close your account for any reason, contact the support team. dazn5 will process account closure requests promptly. Any balance remaining at the time of closure will be returned to your registered payment method, less any applicable bonus balances.

dazn5 accepts deposits in Pakistani Rupees (PKR) via the following methods: JazzCash, Easypaisa, Raast, Bank Transfer, and debit/credit cards where supported. All deposit amounts are credited to your account in PKR.

• Deposits must be made from a payment method registered in your own name.
• Third-party deposits — where someone else funds your account — are not permitted.
• dazn5 does not charge a platform fee on deposits, though your payment provider may apply their own charges.
• Deposits that fail to clear due to insufficient balance or a payment provider issue will not be credited to your account. Contact support if you believe a valid deposit has not appeared.

For details on how to deposit, including step-by-step instructions for JazzCash and Easypaisa, visit the Deposit page.

Withdrawal requests can be submitted at any time from the dazn5 account dashboard. Withdrawals are processed to the same payment method used to make the most recent qualifying deposit, where possible, to comply with anti-money-laundering standards.

• Minimum withdrawal amounts are displayed within the withdrawal page and vary by method.
• You must have wagered your deposit at least once before withdrawing (unless a specific promotion states otherwise).
• Bonus balances must meet their stated wagering requirements in full before withdrawal of associated winnings is permitted.
• Identity verification may be required before a withdrawal is processed if documentation has not previously been provided.
• Processing times vary by payment method. JazzCash and Easypaisa withdrawals are typically completed quickly once approved; bank transfers may take longer.

For more detail on withdrawal procedures and processing times, see the Withdrawal page.

dazn5 offers various bonuses and promotional offers to registered players. Each offer will state its own specific terms at the point of claiming, including the wagering requirement, eligible games, time limit, and maximum withdrawal from bonus winnings. Those specific terms apply alongside these general Terms.

• Bonuses are intended for personal entertainment use only. Any attempt to abuse a bonus offer — including by opening multiple accounts, using bots, or placing low-risk bets across multiple outcomes to clear wagering requirements — will result in the bonus being voided and the account reviewed.
• Free spin winnings and bonus funds are subject to the specific wagering requirements attached to the offer.
• Bonuses cannot be transferred between accounts.
• dazn5 reserves the right to withdraw, modify or cancel any promotional offer at any time. Where possible, players who have already claimed a bonus will be given reasonable notice of any change affecting their active offer.

All games available in the dazn5 lobby are operated by third-party software providers. The outcome of each game is determined by the provider's systems, and dazn5 does not control or alter game results. Published RTP figures for each game are those provided by the developer.

• Bets placed and confirmed are final. Completed games cannot be reversed or refunded except in the event of a verifiable software malfunction.
• In the event of a technical error or disconnection during a game, the game state will be recovered to the last confirmed point. If recovery is not possible, the bet may be voided and the stake returned.
• dazn5 does not accept liability for interrupted gameplay resulting from your own internet connection, device performance, or actions on your part.
• Any winnings resulting from an obvious software error, miscalculation, or display fault are not valid and will not be paid. dazn5 will attempt to notify affected players promptly.

For details about specific game categories available in the lobby, visit the Game Lobby.

The dazn5 sports betting section covers cricket (including PSL, T20 internationals and bilateral series), football, esports, and other markets as made available. The following rules apply to all sports bets placed on the platform:

• Bets are accepted at the odds shown at the time of placement. Once a bet is confirmed, the odds are locked in regardless of subsequent market movements.
• In-play bets are accepted subject to market availability and may be suspended at any point if the live data feed is disrupted or if the sporting event enters a critical phase.
• If a sporting event is abandoned, postponed or not completed within the scheduled timeframe, bets will be settled according to the specific rules for that sport and market, which are displayed in the sports section.
• Obvious pricing errors on any market are not valid. dazn5 reserves the right to void bets placed at clearly erroneous odds.
• Bet limits per event and market are set at dazn5's discretion and may vary depending on the event, player history, and market liquidity.

The following actions are strictly prohibited on the dazn5 platform. Engaging in any of them will result in immediate account suspension, potential permanent closure, and forfeiture of any balance:

• Registering more than one account under the same or different identity.
• Using automated tools, bots, scripts or software to interact with the platform in place of genuine manual play.
• Exploiting software bugs, calculation errors or display faults for financial gain.
• Colluding with other players to gain an unfair advantage in any game or sports market.
• Using the platform to launder money or process funds of illegal origin.
• Attempting to manipulate game outcomes through any technical or social means.
• Abusing the bonus system through systematic low-risk wagering, arbitrage, or account farming across multiple registrations.
• Providing false information during registration or identity verification.

dazn5 monitors account activity and reserves the right to investigate any behaviour that appears inconsistent with normal personal use. Investigations are conducted confidentially and conclusions are final.

dazn5 encourages all players to approach gaming as a form of entertainment and to stay in control of the time and money they spend. The platform provides the following self-management tools, accessible from your account settings:

• Deposit Limits: Set daily, weekly or monthly deposit caps in PKR. Once set, limits take immediate effect and cannot be increased for a cooling-off period.
• Session Time Reminders: Set alerts to notify you when you have been playing for a certain amount of time.
• Self-Exclusion: Request a break from the platform for a defined period or indefinitely. During self-exclusion, your account is locked and you will not receive promotional communications.
• Reality Checks: Periodic on-screen reminders showing how long your current session has been and how much you have spent.

dazn5 will never contact self-excluded players with bonus offers or promotional material. If you feel your gaming is becoming a concern, use the self-exclusion tool or contact the support team — the request will be handled with full discretion and without delay.

For further information and practical guidance, visit the Responsible Gaming page. Adults 18 and over only.

dazn5 reserves the right to suspend or close any account in the following circumstances:

• The account holder is found to be under 18 years of age.
• The account has been used for prohibited conduct as described in Section 9.
• Fraudulent deposits or chargebacks have been made from the account.
• The account is suspected of being used for money laundering or other illegal financial activity.
• The account holder has requested voluntary self-exclusion.
• There has been no login activity for an extended period (inactive account policy — details communicated separately).

Where an account is suspended for investigation, dazn5 will attempt to communicate the reason within a reasonable timeframe. Where a closure results in a valid remaining balance, funds will be returned via the player's registered payment method after any applicable deductions for bonus abuse or fraudulent deposits are resolved.

dazn5 provides its platform on an "as available" basis. While every effort is made to ensure continuous service, we do not guarantee uninterrupted access to the platform and are not liable for service disruptions caused by technical issues, maintenance periods, third-party provider outages, or events outside our control.

• dazn5 is not responsible for gaming decisions made by players. All bets are placed voluntarily and at the player's own risk.
• We are not liable for financial losses resulting from normal gameplay outcomes.
• We are not liable for damages resulting from your failure to safeguard your account credentials.
• In the event of a proven technical error on our part that results in an incorrect game outcome, our maximum liability is limited to returning the stake amount for the affected bet.

Nothing in these Terms limits liability that cannot legally be excluded, including liability for fraud, wilful misconduct, or any other matter where exclusion is not permitted.

dazn5 collects and processes personal data as part of operating the platform. This includes registration information, transaction records, gameplay history, and device/session data used for security and fraud prevention purposes.

Your data is handled in accordance with the dazn5 Privacy Policy, which forms part of this agreement. Key points:

• Your personal data is not sold to third parties for marketing purposes.
• Payment data is processed through encrypted channels and is not stored on dazn5 servers beyond what is required for transaction records.
• dazn5 may share data with service providers necessary for platform operation, including payment processors, game providers, and fraud prevention services.
• You have the right to request access to your personal data and to request corrections where information is inaccurate.

dazn5 may update these Terms and Conditions from time to time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, registered players will be notified via their registered email or through a notification on the platform.

Your continued use of dazn5 after any changes to the Terms constitutes acceptance of the revised version. If you disagree with any changes, you should stop using the platform and close your account.